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How do I confirm my Charter? 

After receiving your Charter ID and submitting your deposit, a representative from our offices will contact our drivers to collect some additional information. 

Below is some information that will help the driver understand their trip.

01

Full Addresses

02

P.O.C. 

(Point of Contact)

03

Agenda

Hotel (If Applicable)

04

Payment

Signed service plan

05

Enjoy your Trip!

While this seems obvious, this is one of the most important things for the driver to have. It knows exactly where that bus needs to be for pickup. 

Commonly referred to as a P.O.C., this onboard contact number connects the group and the motorcoach operator for pickup to ensure everything is on time. 

Clark Travel will require a full agenda to ensure that DOT HOS complies with state and federal laws for overnight or over-the-road services.

 

In addition, should the group (booking party) be responsible for the driver's hotel room, please supply that information to your salesperson. 

Finally, ensure your charter is paid for, has a Purchase Order number (district services), or agreements have been made with Clark Travel. 

Return a signed "Acceptance" page with the confirmed/verified information. 

With all these steps completed, your charter service is verified and ready to Roll! 

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